BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard
CPSC recall 23091 · Jan 12, 2023 · About 61,000 (In addition, about 4,300 were sold in Canada)
Hazard
The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.
What to do
Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
Product
This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551, 2551W and 25519. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.
- Company
- BISSELL
- Category
- Other
- Units
- About 61,000 (In addition, about 4,300 were sold in Canada)
- Injuries
- BISSELL has received 66 reports of the vacuum smoking and emitting a burning odor; including five reports of the battery pack catching on fire, three of which resulted in minor property damage and one resulting in a burn injury.
- Sold at
- Walmart stores nationwide and online at www.bissell.com, www.walmart.com, www.qvc.com, www.amazon.com, www.costco.com, www.fingerhut.com, www.acehardware.com, www.kohls.com, and www.wayfair.com from January 2019 through November 2022 for about $360.
- Made in
- China
- Contact
- Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" at the bottom of the page for more information.
Official notice: CPSC.gov ↗