2015–2018 Mercedes-Benz Metris: Back Over Prevention recall
NHTSA campaign 22V099000 · 17K units potentially affected · filed Feb 22, 2022
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Why it matters
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
The fix
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 22V099000
- Manufacturer no.
- VS2RUEKAM
- Manufacturer
- Daimler Vans Usa, Llc
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Units affected
- 17,093
- Report received
- Feb 22, 2022
- Owner letters
- Feb 10, 2023
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Mercedes-Benz Metris 2015, 2016, 2017, 2018