2022 Mercedes-Benz Eqs 450, Mercedes-Benz Eqs 580: Communication recall
NHTSA campaign 22V190000 · 8 units potentially affected · filed Mar 25, 2022
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.
Why it matters
A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.
The fix
Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 22V190000
- Manufacturer no.
- —
- Manufacturer
- Mercedes-Benz Usa, Llc
- Component
- COMMUNICATION: AUTO CRASH NOTIFICATION; ELECTRICAL SYSTEM:SOFTWARE
- Units affected
- 8
- Report received
- Mar 25, 2022
- Owner letters
- Apr 1, 2022
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.