2018–2022 Nova Bus Lfs, Nova Bus Lfs Artic: Steering recall

What's wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2018-2022 LFS and 2018-2021 LFS Artic buses equipped with a Bosch steering gear box. The steering gear box may have an insufficient clamp load, which may allow the mounting plate sub-assembly fasteners to loosen and possibly fall out.

Why it matters

Missing fasteners may cause a of a loss of steering, increasing the risk of a crash.

The fix

Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new fasteners to increase the clamp load, is expected to be available November 30, 2022, free of charge. Owner notification letters were mailed November 16, 2022. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5342.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.