Arow Global Bus Emergency Exit Window: Structure recall
NHTSA campaign 23E018000 · 1,500 units potentially affected · filed Mar 8, 2023
What's wrong
AROW Global Corp (AROW) is recalling certain MV204 and MV207 emergency exit windows. Please see the recall report for a complete list of part numbers and window sizes. During a crash, the emergency exit window latch may fail and allow the window to open. As such, these windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Why it matters
Emergency windows that open during a crash may not properly retain passengers as intended, increasing their risk of injury.
The fix
Arow will provide a parts kit with a new latch component, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact AROW customer service at 1-715-693-6020.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23E018000
- Manufacturer no.
- —
- Manufacturer
- Arow Global Corp
- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- Units affected
- 1,500
- Report received
- Mar 8, 2023
- Owner letters
- Mar 27, 2023
- Type
- Equipment
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.