Zero Motorcycles Inc. Accessory Chain Kit: Equipment recall
NHTSA campaign 23E074000 · 306 units potentially affected · filed Oct 3, 2023
What's wrong
Zero Motorcycles Inc. (Zero) is recalling certain accessory chain kits, with part numbers 10-08127 and 10-08140. The included installation instructions are incorrect and if followed, may lead to eventual dislocation of the motor shaft magnet while riding.
Why it matters
A dislocated motor shaft magnet can cause an unexpected response of the motor, including a shift to reverse, increasing the risk of a crash.
The fix
Dealers will install a new motor with a pre-placed sprocket chain kit as necessary, free of charge. Owner notification letters were mailed October 31, 2023. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-RCL-023-014.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23E074000
- Manufacturer no.
- SV-RCL-023-014
- Manufacturer
- Zero Motorcycles Inc.
- Component
- EQUIPMENT
- Units affected
- 306
- Report received
- Oct 3, 2023
- Owner letters
- Oct 31, 2023
- Type
- Equipment
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.