Hollywood Racks Destination E Rack: Equipment recall
NHTSA campaign 23E085000 · 7,500 units potentially affected · filed Nov 1, 2023
What's wrong
Hollywood Racks is recalling certain 2022-2023 Destination E Rack Bicycle Carriers, part number HR4500. The eyebolt that holds the vertical clamping frame may fail, which can allow a bike to detach.
Why it matters
A bike that detaches may drag behind the vehicle or become a road hazard, increasing the risk of a crash.
The fix
Hollywood Racks will supply 2 cam lever-eyebolt assemblies per bike rack, free of charge. Owner notification letters were mailed in December 8, 2023. Owners may contact Hollywood Racks customer service at 1-800-747-4085.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23E085000
- Manufacturer no.
- —
- Manufacturer
- Hollywood Racks
- Component
- EQUIPMENT:MECHANICAL:CARRIER/RACK
- Units affected
- 7,500
- Report received
- Nov 1, 2023
- Owner letters
- Dec 8, 2023
- Type
- Equipment
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.