Michelin Agilis Crossclimate C-metric: Tires recall

What's wrong

Michelin North America, Inc. (Michelin) is recalling certain Agilis CrossClimate C-Metric tires with DOT codes 0117 through 1423. Please see the attached tire chart for a list of all affected sizes. The tires are labeled as snow tires, but do not have sufficient traction to perform in all snow weather conditions. As such, these tires fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, "New Pneumatic Radial Tires for Light Vehicles."

Why it matters

Tires that do not provide sufficient snow traction as expected can increase the risk of a crash.

The fix

Dealers will provide two options, either refund the tire purchase or replace the effected product with an Agilis CrossClimate C-Metric without Alpine Symbol in the equivalent tire size and fitment, free of charge. Owner notification letters are expected to be mailed June 12, 2023. Owners may contact Michelin Consumer Care at 1-888-971-3801.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.