2019–2022 Freightliner Sprinter 1500, Freightliner Sprinter 2500, Freightliner Sprinter 3500 +more: Electrical System recall
NHTSA campaign 23V204000 · 6,857 units potentially affected · filed Mar 24, 2023
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Why it matters
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
The fix
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V204000
- Manufacturer no.
- VS3KOMBAUS
- Manufacturer
- Daimler Vans Usa, Llc
- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Units affected
- 6,857
- Report received
- Mar 24, 2023
- Owner letters
- May 5, 2023
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Freightliner Sprinter 1500 2019, 2020, 2021
- Freightliner Sprinter 2500 2019, 2020, 2021
- Freightliner Sprinter 3500 2019, 2020, 2021
- Freightliner Sprinter 4500 2019, 2020, 2021
- Mercedes-Benz Sprinter 1500 2019, 2020, 2021, 2022
- Mercedes-Benz Sprinter 2500 2019, 2020, 2021, 2022
- Mercedes-Benz Sprinter 3500 2019, 2020, 2021, 2022
- Mercedes-Benz Sprinter 4500 2019, 2020, 2021, 2022