RecallPulseUpdated Oct 9, 2026

2019–2021 MCI D45CRTLE, MCI J3500, MCI J4500: Equipment recall

NHTSA campaign 23V240000 · 140 units potentially affected · filed Apr 5, 2023

What's wrong

Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Why it matters

Obstructed rear lighting may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.

The fix

MCI will provide instructions and a kit to add lighting to the rear-mounted bike rack, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact MCI customer service at 1-800-241-2947.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

NHTSA campaign
23V240000
Manufacturer no.
—
Manufacturer
Motor Coach Industries
Component
EQUIPMENT:MECHANICAL:CARRIER/RACK
Units affected
140
Report received
Apr 5, 2023
Owner letters
Aug 31, 2023
Type
Vehicle

Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.

Vehicles covered