2021–2023 Crysteel Dump Body: Electrical System recall

What's wrong

Crysteel Manufacturing Inc (Crysteel) is recalling certain 2021-2023 dump body vehicles built on Isuzu NRR-Series chassis, equipped with a Warn Winch and a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.

Why it matters

A winch that operates unintentionally increases the risk of injury.

The fix

Crysteel will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack from the remote. If corrosion or water intrusion is found when removing the battery pack owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Once new parts are available, WARN will make a replacement water resistant remote available, free of charge. Owner notification letters were mailed beginning on April 28, 2023. Owners may contact Crysteel customer service at 1-800-533-0494. Crysteel's number for this recall is TS#_2013.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.