2023 KIA Niro, KIA Niro Phev, KIA Soul +more: Electrical System recall
NHTSA campaign 23V298000 · 109K units potentially affected · filed Apr 26, 2023
What's wrong
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Why it matters
A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
The fix
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V298000
- Manufacturer no.
- SC270
- Manufacturer
- KIA America, Inc.
- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Units affected
- 108,936
- Report received
- Apr 26, 2023
- Owner letters
- May 26, 2023
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- KIA Niro 2023
- KIA Niro Phev 2023
- KIA Soul 2023
- KIA Sportage 2023
- KIA Sportage Hybrid 2023
- KIA Sportage Phev 2023
- KIA Telluride 2023