2020–2022 Ford Explorer: Back Over Prevention recall
NHTSA campaign 23V305000 · 523 units potentially affected · filed Apr 28, 2023
What's wrong
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Why it matters
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
The fix
Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V305000
- Manufacturer no.
- 23C14
- Manufacturer
- Ford Motor Company
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Units affected
- 523
- Report received
- Apr 28, 2023
- Owner letters
- Jul 27, 2023
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Ford Explorer 2020, 2021, 2022