2022–2023 Mercedes-Benz AMG Eqs 53, Mercedes-Benz EQS450, Mercedes-Benz EQS580 +more: Electrical System recall
NHTSA campaign 23V309000 · 3,828 units potentially affected · filed May 2, 2023
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
Why it matters
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
The fix
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V309000
- Manufacturer no.
- 2023070013
- Manufacturer
- Mercedes-Benz Usa, Llc
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
- Units affected
- 3,828
- Report received
- May 2, 2023
- Owner letters
- Aug 18, 2023
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.