2022–2023 Mercedes-Benz AMG Eqe, Mercedes-Benz AMG Eqs, Mercedes-Benz EQS450 +more: Electrical System recall
NHTSA campaign 23V405000 · 8,281 units potentially affected · filed Jun 5, 2023
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Why it matters
A loss of drive power can increase the risk of a crash.
The fix
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V405000
- Manufacturer no.
- 2023060009
- Manufacturer
- Mercedes-Benz Usa, Llc
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM
- Units affected
- 8,281
- Report received
- Jun 5, 2023
- Owner letters
- Jul 19, 2023
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Mercedes-Benz AMG Eqe 2023
- Mercedes-Benz AMG Eqs 2022, 2023
- Mercedes-Benz Eqs 450 2022
- Mercedes-Benz Eqs 580 2022
- Mercedes-Benz EQS450 2023
- Mercedes-Benz EQS580 2023