2023 Mercedes-Benz AMG Eqe, Mercedes-Benz Eqe 500, Mercedes-Benz Redundant Eqe 350 4MATIC: Structure recall
NHTSA campaign 23V555000 · 10 units potentially affected · filed Aug 4, 2023
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.
Why it matters
In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.
The fix
Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V555000
- Manufacturer no.
- 2023080004
- Manufacturer
- Mercedes-Benz Usa, Llc
- Component
- STRUCTURE:FRAME AND MEMBERS
- Units affected
- 10
- Report received
- Aug 4, 2023
- Owner letters
- Sep 1, 2023
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.