2022–2024 RAM 1500, RAM 2500, RAM 3500: Back Over Prevention recall
NHTSA campaign 23V654000 · 273K units potentially affected · filed Sep 28, 2023
What's wrong
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Why it matters
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The fix
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V654000
- Manufacturer no.
- 97A
- Manufacturer
- Chrysler (fca Us, Llc)
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Units affected
- 272,911
- Report received
- Sep 28, 2023
- Owner letters
- Oct 24, 2023
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.