RecallPulseUpdated Oct 9, 2026

2019–2024 Thomas Built Buses Saf-t-liner C2: Structure recall

NHTSA campaign 23V670000 · 173 units potentially affected · filed Oct 3, 2023

What's wrong

Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

Why it matters

An emergency exit door opening unexpectedly can increase the risk of an injury.

The fix

Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

NHTSA campaign
23V670000
Manufacturer no.
FL982
Manufacturer
Daimler Trucks North America, Llc
Component
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM
Units affected
173
Report received
Oct 3, 2023
Owner letters
Dec 1, 2023
Type
Vehicle

Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.

Vehicles covered