2020–2022 Ford Explorer: Power Train recall
NHTSA campaign 23V675000 · 238K units potentially affected · filed Oct 6, 2023
What's wrong
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Why it matters
A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
The fix
Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V675000
- Manufacturer no.
- 23S55
- Manufacturer
- Ford Motor Company
- Component
- POWER TRAIN:DRIVELINE:DRIVESHAFT
- Units affected
- 238,364
- Report received
- Oct 6, 2023
- Owner letters
- Jan 19, 2024
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Ford Explorer 2020, 2021, 2022