2015–2019 KIA Soul EV: Electrical System recall
NHTSA campaign 23V724000 · 6,262 units potentially affected · filed Oct 26, 2023
What's wrong
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
Why it matters
Unintended vehicle movement can increase the risk of a crash.
The fix
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V724000
- Manufacturer no.
- SC287
- Manufacturer
- KIA America, Inc.
- Component
- ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
- Units affected
- 6,262
- Report received
- Oct 26, 2023
- Owner letters
- Dec 21, 2023
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- KIA Soul EV 2015, 2016, 2017, 2018, 2019