2020 Mercedes-Benz GLS 580 4MATIC: Visibility recall
NHTSA campaign 23V733000 · 8 units potentially affected · filed Nov 1, 2023
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
Why it matters
A sunroof that closes unexpectedly can increase the risk of injury.
The fix
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V733000
- Manufacturer no.
- 2023110007
- Manufacturer
- Mercedes-Benz Usa, Llc
- Component
- VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Units affected
- 8
- Report received
- Nov 1, 2023
- Owner letters
- Dec 15, 2023
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.