2023–2024 Entegra Emblem, Entegra Vision, Entegra Vision XL +more: Electrical System recall
NHTSA campaign 23V771000 · 134 units potentially affected · filed Nov 16, 2023
What's wrong
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems."
Why it matters
An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
The fix
Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V771000
- Manufacturer no.
- Ford 23V-510
- Manufacturer
- Jayco, Inc.
- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Units affected
- 134
- Report received
- Nov 16, 2023
- Owner letters
- Dec 13, 2023
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Entegra Emblem 2023, 2024
- Entegra Vision 2023, 2024
- Entegra Vision XL 2023, 2024
- Jayco Alante 2023, 2024
- Jayco Precept 2023, 2024
- Jayco Precept Prestige 2023, 2024