2024 Mercedes-Benz GLE 450E 4MATIC: Electronic Stability Control (esc) recall
NHTSA campaign 23V807000 · 2,797 units potentially affected · filed Dec 1, 2023
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
Why it matters
Extended stopping distance can increase the risk of a crash.
The fix
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V807000
- Manufacturer no.
- —
- Manufacturer
- Mercedes-Benz Usa, Llc
- Component
- ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE; SERVICE BRAKES, HYDRAULIC
- Units affected
- 2,797
- Report received
- Dec 1, 2023
- Owner letters
- Feb 29, 2024
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.