2019–2023 Eldorado Axess, Eldorado Ezr: Power Train recall
NHTSA campaign 23V811000 · 443 units potentially affected · filed Dec 4, 2023
What's wrong
Eldorado National-California, Inc (Eldorado National-California) is recalling certain 2019-2023 Axess and EZR vehicles. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Why it matters
A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
The fix
Eldorado National-California will work with the equipment manufacturer, Allison Transmission Inc., to inspect, and if necessary, tighten loose transmission yoke bolts, free of charge. Owner notification letters were mailed February 08, 2024. Owners may contact Eldorado National-California customer service at 1-951-684-6868.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V811000
- Manufacturer no.
- —
- Manufacturer
- Eldorado National- California, Inc.
- Component
- POWER TRAIN:DRIVELINE:DRIVESHAFT
- Units affected
- 443
- Report received
- Dec 4, 2023
- Owner letters
- Feb 8, 2024
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Eldorado Axess 2019, 2020, 2021, 2022, 2023
- Eldorado Ezr 2019, 2020, 2021, 2022, 2023