2022–2023 Tesla Model S, Tesla Model X: Electrical System recall
NHTSA campaign 23V862000 · 120K units potentially affected · filed Dec 19, 2023
What's wrong
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Why it matters
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
The fix
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V862000
- Manufacturer no.
- SB-23-00-009
- Manufacturer
- Tesla, Inc.
- Component
- ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Units affected
- 120,423
- Report received
- Dec 19, 2023
- Owner letters
- Feb 17, 2024
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Tesla Model S 2022, 2023
- Tesla Model X 2022, 2023