2022–2023 Toyota Corolla Cross: Air Bags recall
NHTSA campaign 23V864000 · 13K units potentially affected · filed Dec 20, 2023
What's wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Why it matters
An air bag that does not deploy as intended increases the risk of injury during a crash.
The fix
Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V864000
- Manufacturer no.
- 23TA16
- Manufacturer
- Toyota Motor Engineering & Manufacturing
- Component
- AIR BAGS:FRONTAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Units affected
- 12,575
- Report received
- Dec 20, 2023
- Owner letters
- Jan 26, 2024
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Toyota Corolla Cross 2022, 2023