2019–2021 Freightliner Sprinter 1500, Freightliner Sprinter 2500, Freightliner Sprinter 3500 +more: Structure recall
NHTSA campaign 23V875000 · 3,739 units potentially affected · filed Dec 21, 2023
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Why it matters
Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
The fix
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V875000
- Manufacturer no.
- VS3ROHRAH
- Manufacturer
- Daimler Vans Usa, Llc
- Component
- STRUCTURE:CRITICAL FASTENERS
- Units affected
- 3,739
- Report received
- Dec 21, 2023
- Owner letters
- Mar 4, 2024
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Freightliner Sprinter 1500 2019, 2020, 2021
- Freightliner Sprinter 2500 2019, 2020, 2021
- Freightliner Sprinter 3500 2019, 2020, 2021
- Freightliner Sprinter 4500 2019, 2020, 2021
- Mercedes-Benz Sprinter 1500 2019, 2020, 2021
- Mercedes-Benz Sprinter 2500 2019, 2020, 2021
- Mercedes-Benz Sprinter 3500 2019, 2020, 2021
- Mercedes-Benz Sprinter 4500 2019, 2020, 2021