Multiplex G9: Equipment recall
NHTSA campaign 24E043000 · 13 units potentially affected · filed Jun 4, 2024
What's wrong
Firefly Integrations, LLC (Firefly) is recalling certain Multiplex G9 units used for controlling equipment and accessories in motorhomes. These units can fail if excessive voltage is applied, causing the components on the board to become damaged.
Why it matters
A damaged circuit board increases the risk of a fire.
The fix
Firefly has notified the RV manufacturer that purchased the affected multiplex units and dealers for that RV manufacturer will add an additional circuit module to the existing component board, free of charge. Owners may contact Firefly customer service at 1-574-825-4600.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24E043000
- Manufacturer no.
- —
- Manufacturer
- Firefly Integrations, Llc
- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Units affected
- 13
- Report received
- Jun 4, 2024
- Owner letters
- Jun 3, 2024
- Type
- Equipment
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Multiplex G9 9999