RecallPulseUpdated Oct 9, 2026

Arow Global Bus Emergency Exit Window: Structure recall

NHTSA campaign 24E050000 · 28 units potentially affected · filed Jun 21, 2024

What's wrong

AROW Global Corp (AROW) is recalling certain MV210 emergency exit windows. The emergency exit window latch can fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Why it matters

A window that opens during a crash may not properly retain passengers as intended, increasing the risk of injury.

The fix

AROW will provide replacement black latch, free of charge. Owner notification letters were mailed June 27, 2024. Owners may contact AROW customer service at 715-693-6020.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

NHTSA campaign
24E050000
Manufacturer no.
—
Manufacturer
Arow Global Corp
Component
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM
Units affected
28
Report received
Jun 21, 2024
Owner letters
Jun 27, 2024
Type
Equipment

Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.

Vehicles covered