Moog Ball Joint, Napa Ball Joint: Suspension recall
NHTSA campaign 24E079000 · 23K units potentially affected · filed Sep 25, 2024
What's wrong
Tenneco Automotive (DRiV) is recalling certain aftermarket ball joints for 2013-2019 Ford Escape vehicles, MOOG part numbers K500346, K500347, NAPA part numbers 2601878 and 2601879. The ball joint may separate between the mounting flange and socket.
Why it matters
Ball joint separation may cause a loss of steering control, increasing the risk of a crash.
The fix
Dealers will replace the ball joints, free of charge. Owner notification letters were mailed on October 28, 2024. Owners may contact DRiV customer service at 1-877-489-6659 or at Recall.Support@driv.com.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24E079000
- Manufacturer no.
- —
- Manufacturer
- Tenneco Automotive
- Component
- SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
- Units affected
- 23,489
- Report received
- Sep 25, 2024
- Owner letters
- Oct 28, 2024
- Type
- Equipment
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Moog Ball Joint 9999
- Napa Ball Joint 9999