2021–2024 Jeep Grand Cherokee, Jeep Wrangler: Visibility recall
NHTSA campaign 24V111000 · 199K units potentially affected · filed Feb 15, 2024
What's wrong
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Why it matters
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
The fix
Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V111000
- Manufacturer no.
- 04B
- Manufacturer
- Chrysler (fca Us, Llc)
- Component
- VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Units affected
- 199,143
- Report received
- Feb 15, 2024
- Owner letters
- Feb 29, 2024
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Jeep Grand Cherokee 2022, 2023, 2024
- Jeep Wrangler 2021, 2022, 2023, 2024