2020–2023 Mercedes-Benz GLE 450, Mercedes-Benz GLS 450, Mercedes-Benz GLS 450 4MATIC +more: Power Train recall
NHTSA campaign 24V118000 · 105K units potentially affected · filed Feb 16, 2024
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
Why it matters
An engine stall increases the risk of a crash.
The fix
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V118000
- Manufacturer no.
- —
- Manufacturer
- Mercedes-Benz Usa, Llc
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- Units affected
- 105,071
- Report received
- Feb 16, 2024
- Owner letters
- Mar 29, 2024
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Mercedes-Benz GLE 450 2020, 2021, 2022, 2023
- Mercedes-Benz GLS 450 2020
- Mercedes-Benz GLS 450 4MATIC 2022, 2023
- Mercedes-Benz GLS450 2021