2022–2024 Mercedes-Benz Tourrider Business, Mercedes-Benz Tourrider Premium: Structure recall
NHTSA campaign 24V151000 · 111 units potentially affected · filed Feb 26, 2024
What's wrong
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Why it matters
A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
The fix
Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V151000
- Manufacturer no.
- 83.10T24281A
- Manufacturer
- Daimler Coaches North America
- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM
- Units affected
- 111
- Report received
- Feb 26, 2024
- Owner letters
- Apr 5, 2024
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Mercedes-Benz Tourrider Business 2022, 2023, 2024
- Mercedes-Benz Tourrider Premium 2022, 2023, 2024