2023–2024 Entegra Expanse, Entegra Expanse LI, Jayco Solstice +more: Back Over Prevention recall
NHTSA campaign 24V212000 · 136 units potentially affected · filed Mar 19, 2024
What's wrong
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Why it matters
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
The fix
Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V212000
- Manufacturer no.
- Ford 23V-598
- Manufacturer
- Jayco, Inc.
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Units affected
- 136
- Report received
- Mar 19, 2024
- Owner letters
- Apr 18, 2024
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Entegra Expanse 2023, 2024
- Entegra Expanse LI 2023, 2024
- Jayco Solstice 2023, 2024
- Jayco Solstice LI 2023, 2024