RecallPulseUpdated Oct 9, 2026

2020 Custom Truck & Body Works Ford F-550: Electrical System recall

NHTSA campaign 24V347000 · 1 units potentially affected · filed May 16, 2024

What's wrong

Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.

Why it matters

Overloaded electrical circuits can overheat, increasing the risk of fire.

The fix

Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

NHTSA campaign
24V347000
Manufacturer no.
—
Manufacturer
Custom Truck And Body Works
Component
ELECTRICAL SYSTEM:WIRING
Units affected
1
Report received
May 16, 2024
Owner letters
May 17, 2024
Type
Vehicle

Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.

Vehicles covered