2024 Mack MD (electric): Electrical System recall
NHTSA campaign 24V399000 · 24 units potentially affected · filed Jun 4, 2024
What's wrong
Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.
Why it matters
A sudden loss of steering control and drive power increases the risk of a crash.
The fix
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V399000
- Manufacturer no.
- SC0464
- Manufacturer
- Mack Trucks, Inc.
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
- Units affected
- 24
- Report received
- Jun 4, 2024
- Owner letters
- Jul 10, 2024
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Mack MD (electric) 2024