RecallPulseUpdated Oct 9, 2026

2023–2025 Thomas Built Buses Saf-t-liner C2, Thomas Built Buses Saf-t-liner C2 Jouley: Structure recall

NHTSA campaign 24V478000 · 162 units potentially affected · filed Jun 26, 2024

What's wrong

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2025 Thomas Built Buses Saf-T-Liner C2 and 2024-2025 Thomas Built Buses Saf-T-Liner C2 Jouley school buses. The audible emergency warning alarm sounds may not activate when the emergency hatch or window is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Why it matters

An inaudible alarm that fails to warn the driver of an open emergency exit can increase the risk of injury in a crash.

The fix

Dealers will update the emergency sound software, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1004.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

NHTSA campaign
24V478000
Manufacturer no.
F1004
Manufacturer
Daimler Trucks North America, Llc
Component
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Units affected
162
Report received
Jun 26, 2024
Owner letters
Aug 22, 2024
Type
Vehicle

Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.

Vehicles covered