2023–2024 Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500, Mercedes-Benz Sprinter 3500 +more: Suspension recall
NHTSA campaign 24V517000 · 1,232 units potentially affected · filed Jul 9, 2024
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Why it matters
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
The fix
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V517000
- Manufacturer no.
- VS3FEDERB
- Manufacturer
- Daimler Vans Usa, Llc
- Component
- SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
- Units affected
- 1,232
- Report received
- Jul 9, 2024
- Owner letters
- Aug 23, 2024
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Mercedes-Benz Sprinter 1500 2023, 2024
- Mercedes-Benz Sprinter 2500 2023, 2024
- Mercedes-Benz Sprinter 3500 2023, 2024
- Mercedes-Benz Sprinter 4500 2023, 2024