2005–2024 Prevost H3-41, Prevost H3-45, Prevost H3-45 Vip +more: Equipment Adaptive/mobility recall
NHTSA campaign 24V523000 · 2,653 units potentially affected · filed Jul 9, 2024
What's wrong
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Why it matters
An unstable wheelchair increases the risk of injury to lift occupants.
The fix
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V523000
- Manufacturer no.
- SR24-26
- Manufacturer
- Prevost Car (us) Inc.
- Component
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
- Units affected
- 2,653
- Report received
- Jul 9, 2024
- Owner letters
- Apr 25, 2025
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Prevost H3-41 2006, 2007, 2014, 2018
- Prevost H3-45 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2022, 2023, 2024
- Prevost H3-45 Vip 2019
- Prevost X3-45 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
- Prevost X3-45 Commuter 2017, 2018, 2019, 2021, 2022, 2023