2019–2024 Motiv E-450 Bev Chassis, Motiv F-53 Bev Chassis, Motiv F-59 Bev Chassis: Electrical System recall
NHTSA campaign 24V546000 · 200 units potentially affected · filed Jul 22, 2024
What's wrong
Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.
Why it matters
The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.
The fix
Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V546000
- Manufacturer no.
- —
- Manufacturer
- Motiv Power Systems
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
- Units affected
- 200
- Report received
- Jul 22, 2024
- Owner letters
- Sep 5, 2024
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Motiv E-450 Bev Chassis 2021, 2022, 2023, 2024
- Motiv F-53 Bev Chassis 2019, 2020
- Motiv F-59 Bev Chassis 2019, 2020, 2021, 2022, 2023