2024 Mercedes-Benz AMG CLE53, Mercedes-Benz Cle 300, Mercedes-Benz Cle 450 +more: Back Over Prevention recall
NHTSA campaign 24V688000 · 2,025 units potentially affected · filed Sep 13, 2024
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations.
Why it matters
An automatic emergency braking system that does not function as intended can increase the risk of a crash.
The fix
Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 24V688000
- Manufacturer no.
- —
- Manufacturer
- Mercedes-Benz Usa, Llc
- Component
- BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; PARKING BRAKE:ELECTRICAL:CONTROL MODULE:SOFTWARE
- Units affected
- 2,025
- Report received
- Sep 13, 2024
- Owner letters
- Nov 1, 2024
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.