2020–2022 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Silverado 1500 +more: Power Train recall
NHTSA campaign 24V797000 · 463K units potentially affected · filed Oct 24, 2024
What's wrong
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Why it matters
Rear wheel lock-up can increase the risk of a crash.
The fix
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V797000
- Manufacturer no.
- N242454440
- Manufacturer
- General Motors, Llc
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
- Units affected
- 463,295
- Report received
- Oct 24, 2024
- Owner letters
- Dec 12, 2024
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Cadillac Escalade 2021
- Cadillac Escalade ESV 2021
- Chevrolet Silverado 1500 2020, 2021, 2022
- Chevrolet Silverado 2500 2020, 2021, 2022
- Chevrolet Silverado 3500 2020, 2021, 2022
- Chevrolet Suburban 2021
- Chevrolet Tahoe 2021
- GMC Sierra 1500 2020, 2021, 2022
- GMC Sierra 2500 2020, 2021, 2022
- GMC Sierra 3500 2020, 2021, 2022
- GMC Yukon 2021
- GMC Yukon XL 2021