2017–2024 Orange EV E-triever, Orange EV T-series Electric Truck: Equipment recall

What's wrong

Orange EV (OEV) is recalling certain 2017-2024 T-Series and 2023-2024 e-TRIEVER terminal trucks. The Emergency Response Guide (ERG), operator, maintenance, and service manuals incorrectly state that the emergency stop button in the vehicle cab will shut off and lock out the high voltage system.

Why it matters

Incorrect lockout instructions can mislead the operator into thinking the high voltage system is shut down, increasing the risk of injury by electrical shock.

The fix

OEV will provide corrected ERG, operator, and maintenance manuals and add additional warning labels, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact OEV customer service at 1-866-688-5223. OEV's number for this recall is 2024-SRC-01.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.