2024 Gillig Low Floor: Visibility recall

What's wrong

Gillig, LLC (Gillig) is recalling certain 2024 Low Floor buses. A defective welded joint may cause the wiper arm to suddenly fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."

Why it matters

Inoperative wipers can reduce the driver's ability to see out of the windshield, increasing the risk of a crash.

The fix

Gillig will replace the wiper motor arm, free of charge. Owner notification letters were mailed December 12, 2024. Owners may contact Gillig customer service at 1-800-735-1500.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.