2022–2023 Chevrolet Equinox, Chevrolet Express, GMC Savana: Power Train recall
NHTSA campaign 24V839000 · 78K units potentially affected · filed Nov 7, 2024
What's wrong
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Why it matters
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
The fix
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V839000
- Manufacturer no.
- N242471620
- Manufacturer
- General Motors, Llc
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- Units affected
- 77,824
- Report received
- Nov 7, 2024
- Owner letters
- Dec 9, 2024
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Chevrolet Equinox 2022
- Chevrolet Express 2023
- GMC Savana 2022, 2023