2025 Keystone Arcadia, Keystone Cougar: Trailer Hitches recall
NHTSA campaign 24V899000 · 303 units potentially affected · filed Nov 27, 2024
What's wrong
Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened.
Why it matters
The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.
The fix
Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall details
- NHTSA campaign
- 24V899000
- Manufacturer no.
- 24-459
- Manufacturer
- Keystone RV Company
- Component
- TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
- Units affected
- 303
- Report received
- Nov 27, 2024
- Owner letters
- Dec 10, 2024
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Keystone Arcadia 2025
- Keystone Cougar 2025