2017–2024 Altec AT200A: Equipment recall

What's wrong

Altec Industries, Inc. (Altec) is recalling certain 2017-2024 Ford E350 van chassis equipped with a AT200A devices. The units mounted on certain Ford E350 van chassis with Gross Axle Weight Rating (GAWR) of 4050 and 4200 pounds, may fail at high loads due to a defect in the front axle.

Why it matters

Overload of the front axle capacity could cause it to fail and instability, increasing the risk of injury.

The fix

Ford dealers will install front springs, insulators, and nuts, free of charge. Additionally, a new label will be provided to indicate the upgraded gross axle weight rating. Owner notification letters were mailed February 14, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3206.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.