2024–2025 Gem E2, Gem E4, Gem E6 +more: Suspension recall
NHTSA campaign 24V971000 · 243 units potentially affected · filed Dec 26, 2024
What's wrong
GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
Why it matters
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
The fix
Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall details
- NHTSA campaign
- 24V971000
- Manufacturer no.
- —
- Manufacturer
- Gem Waev Llc
- Component
- SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT; SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT; WHEELS:LUGS/NUTS/BOLTS/STUDS
- Units affected
- 243
- Report received
- Dec 26, 2024
- Owner letters
- Jan 31, 2025
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.