RecallPulseUpdated Oct 9, 2026

2024 Lincoln Nautilus: Electrical System recall

NHTSA campaign 25V337000 · 31K units potentially affected · filed May 23, 2025

What's wrong

Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.

Why it matters

A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.

The fix

The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.

Recall details

NHTSA campaign
25V337000
Manufacturer no.
25C21
Manufacturer
Ford Motor Company
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Units affected
30,679
Report received
May 23, 2025
Owner letters
Jul 24, 2025
Type
Vehicle

Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.

Vehicles covered