2025–2026 MCI D4520, MCI D45CRT, MCI D45CRTLE +more: Equipment recall
NHTSA campaign 25V457000 · 321 units potentially affected · filed Jul 8, 2025
What's wrong
Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Why it matters
Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
The fix
MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
Recall details
- NHTSA campaign
- 25V457000
- Manufacturer no.
- —
- Manufacturer
- Motor Coach Industries
- Component
- EQUIPMENT:OTHER:LABELS
- Units affected
- 321
- Report received
- Jul 8, 2025
- Owner letters
- Aug 6, 2025
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- MCI D4520 2025
- MCI D45CRT 2025
- MCI D45CRTLE 2025
- MCI J3500 2025
- MCI J4500 2025, 2026